FAQs

Is tax included in the price?

You don't need pay for the tax as we ship from Poland local warehouse.

What is the warranty policy for nubia products?

The official warranty policy is for the nubia devices bought from our official website (nubia.com) is as follows:EU Store:Device 24 monthsAccessory 12 months

When will I receive my order?

Warehouse: Poland Warehouse1-2 business day processing time + 2–7 business days delivery

What is the version of the phone from the EU Store?

The default version of the phone from the EU Store is the global version (Plug Type A) and it comes with international software.Customers in EU will receive the global version phone with EU Adapter.

What payment methods do you accept?

As of now, we are accepting payments through Pay Pal, Airwallex, and Credit Cards.Please note that the prices and currencies displayed during checkout are final and inclusive of all charges. nubia does not impose any additional transaction fees.However, if you are using an international credit or debit card, the price shown on your card statement may differ due to fluctuating...

Where does the nubia ship to?

nubia Global Store  https://intl.nubia.com/ United States, Hong Kong SAR, Indonesia, Israel, Japan, Singapore, Chile, Egypt, Kuwait, Philippines, Qatar, Saudi Arabia, United Arab Emirates nubia United Kingdom Store  https://uk.nubia.com/ United Kingdom nubia European Union Store https://eu.nubia.com/ Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Sweden, France, Italy, Poland,...

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