nubia Z60 Ultra Leading Version: Frequently Asked Questions (FAQ)
Welcome to the official FAQ for the nubia Z60 Ultra Leading Version. Here, we’ll answer your most common questions regarding this powerful new device, covering everything from hardware upgrades to warranty policies.
Table of Contents
- What is the warranty policy for the nubia Z60 Ultra Leading Version?
- What payment methods are accepted?
- How long will the nubia Z60 Ultra Leading Version receive software updates?
- Does the nubia Z60 Ultra Leading Version support wireless charging?
- Does it support Wi-Fi Calling?
- Can the nubia Z60 Ultra Leading Version record calls automatically?
- What changes between the Snapdragon 8 Gen 3 CPU and the Snapdragon 8 Gen 3 Leading Version CPU?
- Does it support dual SIM?
- What network compatibility does the nubia Z60 Ultra Leading Version have?
- What material is the display screen made of?
- I did not receive a screen protector for the phone inside the box.
1. What is the warranty policy for the nubia Z60 Ultra Leading Version?
Our warranty policies vary depending on the region of purchase. Generally, the nubia Z60 Ultra Leading Version comes with a one-year limited warranty that covers manufacturing defects and hardware malfunctions.
EU & UK Store Warranty Policy: Customers in the EU and UK are covered by a 24-month warranty for both the nubia Z60 Ultra Leading Version and any accessories, demonstrating our confidence in our products and dedication to customer satisfaction.
Global Warranty Policy: Our global warranty includes a 12-month warranty for devices and a 6-month warranty for accessories, providing worldwide coverage that underscores nubia's commitment to reliability and customer support.
US Store Warranty Policy: In the United States, nubia backs its devices with a 12-month warranty and accessories with a 6-month warranty, ensuring quality assurance and customer satisfaction for all purchases made through our official US store.
Mexico Store Warranty Policy: Customers in Mexico receive the same robust warranty as our global customers, with a 12-month warranty on devices and a 6-month warranty on accessories, offering steadfast support and peace of mind from our official MX store.
The official warranty policy is for the nubia devices bought from our official website.
2. What payment methods are accepted?
We accept a variety of payment methods for your convenience. These include major credit cards, debit cards, and online payment platforms like PayPal. Klarna installments are also available in certain stores:
EU: AT, BE, FI, FR, DE, GR, IE, IT, NL, PT, ES
UK store: UK
We ensure that all transactions are secure, providing peace of mind when you shop with us.
Please note that the prices and currencies displayed during checkout are final and inclusive of all charges. nubia does not impose any additional transaction fees.
3. How long will the nubia Z60 Ultra Leading Version receive software updates?
At nubia, we’re committed to providing regular system updates for up to 3 years. This ensures that your device remains secure and performs at its best.
4. Does the nubia Z60 Ultra Leading Version support wireless charging or E-SIM?
The nubia Z60 Ultra Leading Version does not support wireless charging or E-SIM at this moment. We’re continually improving our products and value your feedback, so stay tuned for potential future updates on these features.
5. Does it support Wi-Fi calling?
Currently, the nubia Z60 Ultra Leading Version does not support Wi-Fi calling.
6. Can the nubia Z60 Ultra Leading Version record calls automatically?
Currently, the nubia Z60 Ultra Leading Version does not support automatic call recording.
7. What’s the difference between the Snapdragon 8 Gen 3 CPU and the Snapdragon 8 Gen 3 Leading Version CPU?
The nubia Z60 Ultra Leading Version comes with the Snapdragon 8 Gen 3 Leading Version CPU. The key differences are a processor upgrade thanks to the Enhanced Snapdragon 8 Gen 3 Leading Version CPU, increased clock speed boosted up to 3.4 GHz, and enhanced GPU frequency which has been raised to 1 GHz for better graphics and gaming performance
8. Does it support dual SIM?
Yes, the nubia Z60 Ultra Leading Version supports dual SIM functionality. This allows you to use two SIM cards simultaneously, making it convenient for managing personal and business contacts, or when traveling internationally. More info on the product page.
9. What network compatibility does the nubia Z60 Ultra Leading Version have?
The device supports multiple bands, ensuring compatibility with various network carriers globally. Please check with your carrier for specific compatibility in your region.
n41/n77/n78(3.3~3.6GHz)/n1/n3/n5/n8/n28/n2/n7/n40/n66/n38
FDD: B1/2/3/4/5/7/8/12/17/18/19/20/26/28/66;
TDD: B34/39/40/41/38
UMTS: B1/2/4/5/8;
GSM: B2/3/5/8
CDMA: BC0
10. What material is the display screen made of?
The nubia Z60 Ultra Leading Version features a high-quality AMOLED display, known for its vibrant colors and deep blacks, providing an excellent viewing experience. Longxi Durable Glass combines sleek aesthetics with robust protection so you never have to worry.
11. I did not receive a screen protector for the phone inside the box. What should I do?
No need to worry! The screen protector comes pre-installed on your device. You don’t need to install it yourself.
And that’s it! We hope this summary of these FAQs will help you out and simplify your experience with the powerful nubia Z60 Ultra Leading Version. If you have any other questions, feel free to contact us! please don’t hesitate to contact our customer support team at support@intl.nubia.com. We're here to help!