The information you provided in the conversation, such as your contact number, device purchase information, etc., will be saved and forwarded to the server located in China. All your personal information will be only used for the necessary queries and repairs. We will not forward or disclose your personal information to any third party. Furthermore, you have the right to contact us to request your data subject rights. If you don't agree to the above, we are sorry that we will not be able to provide complete services. If you start the chat, we will take it as you have fully acknowledged and agreed to the above.