Shopping FAQs


nubia Global Store

United States, Hong Kong SAR, Indonesia, Israel, Japan, Singapore, Chile, Egypt, Kuwait, Philippines, Qatar, Saudi Arabia, United Arab Emirates

nubia United Kingdom Store

United Kingdom

nubia European Union Store

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Sweden, France, Italy, Poland, Spain, GermanyFor other countries, we are working tirelessly to expand our services and reach. Stay tuned for updates on new shipping destinations as we strive to meet the global demand for our products.

As of now, we are accepting payments through Pay Pal, and Credit Cards.

Please note that the prices and currencies displayed during checkout are final and inclusive of all charges. nubia does not impose any additional transaction fees.
However, if you are using an international credit or debit card, the price shown on your card statement may differ due to fluctuating exchange rates.
Additionally, your bank or card issuer may apply foreign conversion charges and fees, which could impact the total cost of your purchase. For more information about any fees associated with your payment, we recommend contacting your bank or card issuer directly.

The default version of the phone from the EU Store is the global version (Plug Type A) and it comes with international software.

Customers in EU will receive the global version phone with EU Adapter.

Z60 Ultra orders will be dispatched on January 16th. Should there be any changes to this timeline, we will keep you updated. Z50S Pro orders ship in 3-7 days. Allow 1-2 business days to process and expect delivery within 2-7 business days after dispatch. Thank you for your patience.

The official warranty policy is for the nubia devices bought from our official website ( is as follows:

EU Store:

Device 24 months

Accessory 24 months

Yes, tax is included in the price.