nubia Z60S Pro FAQ: Your Questions Answered
The nubia Z60S Pro is packed with powerful features and innovative technology, designed to elevate your smartphone experience. Below, we’ve compiled a list of frequently asked questions to help you make the most of your device.
Table of Contents
- nubia Z60S Pro Warranty Policies Across Regions
- Payment Method
- Duration of OS Software Updates and Security Patches
- Maximum Zoom Capability
- Wireless Charging and E-SIM Functionality
- MyOS 14.0 International Version
- Language Support and Compatibility
- Shipping Queries
- Dual SIM Support
- Fast Charging
- Network Compatibility
- Display Screen Material
1. nubia Z60S Pro Warranty Policies Across Regions
Our warranty policies vary depending on the region of purchase. Generally, the nubia Z60S Pro comes with a one-year limited warranty that covers manufacturing defects and hardware malfunctions.
EU & UK Store Warranty Policy: Customers in the EU and UK are covered by a 24-month warranty for both the nubia Z60 Ultra and any accessories, demonstrating our confidence in our products and dedication to customer satisfaction.
Global Warranty Policy: Our global warranty includes a 12-month warranty for devices and a 6-month warranty for accessories, providing worldwide coverage that underscores nubia's commitment to reliability and customer support.
US Store Warranty Policy: In the United States, nubia backs its devices with a 12-month warranty and accessories with a 6-month warranty, ensuring quality assurance and customer satisfaction for all purchases made through our official US store.
Mexico Store Warranty Policy: Customers in Mexico receive the same robust warranty as our global customers, with a 12-month warranty on devices and a 6-month warranty on accessories, offering steadfast support and peace of mind from our official MX store.
The official warranty policy is for the nubia devices bought from our official website.
2. Payment Method
We accept a variety of payment methods for your convenience. These include major credit cards, debit cards, and online payment platforms like PayPal. Klarna installments are also available in certain stores:
EU: AT, BE, FI, FR, DE, GR, IE, IT, NL, PT, ES
UK store: UK
We ensure that all transactions are secure, providing peace of mind when you shop with us.
Please note that the prices and currencies displayed during checkout are final and inclusive of all charges. nubia does not impose any additional transaction fees.
3. Duration of OS Software Updates and Security Patches
At nubia, we’re committed to providing regular system updates for up to 3 years from the date of purchase. This means your device will receive essential software updates and security patches, ensuring optimal performance and protection.
These features and services are available on our official website as well as third-party platforms. You can also buy nubia from Amazon and Mercado Libre.
If you have any feedback or questions please reach out at: support@intl.nubia.com.
4. Maximum Zoom Capability
The nubia Z60S Pro camera boasts an impressive zoom capability. With up to 50x digital zoom, you can capture distant details with clarity. This makes it perfect for photography enthusiasts who love to capture intricate details.
5. Wireless Charging and E-SIM Functionality
The nubia Z60S Pro does not support wireless charging or E-SIM at this moment. We’re continually improving our products and value your feedback, so stay tuned for potential future updates on these features.
6. MyOS 14.0 Version
The nubia Z60S Pro runs on MyOS 14.0, based on Android 14.0, which is the latest iteration of our custom operating system. The international version is designed to provide a smooth, user-friendly experience, tailored to meet the needs of our global customers.
7. Language Support and Compatibility
Our devices support multiple languages to cater to a global audience. The nubia Z60S Pro comes with a wide range of language options, ensuring you can operate your device in your preferred language seamlessly.
Complete list: Afrikaans **Azərbaycan Bosanski Català Čeština Dansk Deutsch Eesti English Español Euskara Filipino Français Galego Hrvatski Indonesia IsiZulu Italiano Kiswahili Latviešu Lietuvių Magyar Melayu Nederlands Norsk bokmål O'zbek(lotin) Polski Português Română Rumantsch Shqip Slovenčina **Slovenščina Srpski(latinica) Suomi Svenska Tiếng Việt Türkçe Ελληνικά Беларуская Български Кыргыз тили Қазақ тілі македонски монгол русский ykpaïHcbka ქართული Հայերէն עברית اُردُو العربية ኣማርኛ नेपाली हिन्दी অসমীয়া বাংলা ਪੰਜਾਬੀ ગુજરાતી ଓଡ଼ିଆ தமிழ் తెలుగు ಕನ್ನಡ മലയാളം සිංහල ไทย 한국어 ខ្មែរ ລາວ 简体中文 繁體中文 日本語
8. Shipping Queries
We ship to multiple regions around the world. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. For more detailed information, please visit our shipping policy page. Check below for our current list of destinations.
nubia Global Store (https://intl.nubia.com/)
United States, Hong Kong SAR, Indonesia, Israel, Japan, Singapore, Pakistan, Chile, Egypt, Kuwait, Philippines, Qatar, Saudi Arabia, United Arab Emirates, Australia, Laos, Malaysia, New Zealand, Thailand, Vietnam
nubia United Kingdom Store (https://uk.nubia.com/)
nubia European Union Store(https://eu.nubia.com/)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Sweden, France, Italy, Poland, Spain, Germany
nubia Mexico Store (https://mx.nubia.com/)
For other countries, we are working tirelessly to expand our services and reach. Stay tuned for updates on new shipping destinations as we strive to meet the global demand for our products. Please contact support@intl.nubia.com for direct support regarding returns and refunds.
9. Dual SIM Support
Yes, the nubia Z60S Pro supports dual SIM functionality. This allows you to use two SIM cards simultaneously, making it convenient for managing personal and business contacts, or when traveling internationally. More info on the product page: https://intl.nubia.com/pages/nubia-z60s-pro
10. Fast Charging
The nubia Z60S Pro supports fast charging, equipped with an 80W fast charger that allows you to quickly charge your device. This ensures you spend less time tethered to a charging cable and more time using your phone. The nubia Z60S Pro also allows you to use your phone and charge other devices that are running low.
11. Network Compatibility
The nubia Z60S Pro is compatible with a wide range of network bands. This includes support for 5G networks, ensuring you get fast and reliable internet speeds wherever 5G is available. For specific network compatibility, please check with your carrier. If this doesn’t solve the problem, please reach out to our support team at support@intl.nubia.com.
The nubia Z60S Pro is compatible with the following frequencies:
NR: n1/n2/n3/n5/n7/n8/n20/n25/n26/n28/n38/n40/n41/n66/n77/n78
FDD: B1/2/3/4/5/7/8/12/17/18/19/20/25/26/28/66;
TDD: B34/39/40/41/38/42
UMTS: B1/2/4/5/6/8/19;
CDMA: BC0
GSM: B2/3/5/8
12. Display Screen Material
The display of the nubia Z60S Pro is made with high-quality Longxi Durable Glass. This ensures durability and resistance to scratches and minor impacts, providing a crystal-clear viewing experience.
We hope this FAQ has answered your questions about the nubia Z60S Pro. If you have any additional queries, please don’t hesitate to contact our customer support team at support@intl.nubia.com. We're here to help!